Shipping & Delivery
Shipping & Delivery Policy
We at Stonelle Jewels are committed to delivering your jewellery safely, securely, and on time.
1. Order Processing
- Standard orders are processed within 3–5 business days.
- Custom or made-to-order jewellery may take 10–21 business days, depending on complexity.
2. Shipping Timelines
- Domestic Orders: Delivered within 5–7 business days after dispatch.
- International Orders: Delivered within 10–15 business days, depending on customs clearance.
You will receive a tracking link once your order has been shipped.
3. Shipping Partners
We work with trusted, insured logistics companies such as DHL, FedEx, and BlueDart for secure global delivery.
4. Shipping Charges
- Shipping costs are calculated at checkout based on location and order weight.
- Free shipping may be offered during promotional campaigns.
5. Delivery Confirmation
Once marked Delivered by the courier partner, the package is considered successfully
received.
Ensure someone is available at your address to collect it.
6. Address Accuracy
Customers are responsible for entering the correct address at checkout.
We are not liable for delays or failed deliveries due to incorrect details.
7. Delays
Unexpected delays due to weather, customs, or courier issues are beyond our control.
We’ll notify you promptly if such a delay occurs.
7. Packaging
Every order is securely packed in tamper-proof boxes to maintain quality and safety during transit.
Email: info@stonellejewels.com
Contact: +91 70163 89281